FAQ
Welcome to the Fantasea Designs FAQ! Here you’ll find answers to some of the most common questions we receive. If you don’t see your question here, feel free to reach out—we’re always happy to help!
1. What is the inspiration behind Fantasea Designs?
Fantasea Designs was born from a love for the ocean and a life-changing journey of selling everything to live on a sailboat. Our products are inspired by the colors, energy, and serenity of the sea, and they’re created for those who share a passion for coastal living.
2. What types of products do you offer?
We offer a range of ocean-inspired products, including rash guards, leggings, sports bras, flip flops, wall art, decorative pillows, and more. Each product is infused with unique, art-inspired designs, bringing a touch of the sea to your home, wardrobe, and outdoor adventures.
3. How do I care for my Fantasea Designs products?
For clothing and apparel, we recommend washing in cold water and air drying to maintain the vibrancy of the prints. Our wall art and decorative items can be gently wiped with a soft cloth to keep them looking fresh.
4. Do your rash guards have UV protection?
Yes, our rash guards are designed with built-in UV protection, making them perfect for long days in the sun.
5. Where do you ship?
We currently ship within the USA only. For more details, you can check out our Shipping Policy.
6. How long will it take to receive my order?
Typically, orders are processed within 2-5 business days. Delivery times vary based on your location. You’ll find estimated shipping details at checkout.
7. Can I return or exchange my purchase?
Yes, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 14 days of receiving it. Items must be in their original condition and packaging. For more details, please refer to our Refund Policy.
8. How do I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. Use this link to track your order’s progress.
9. Do you offer custom or personalized items?
Currently, we don’t offer custom designs. However, we regularly add new pieces to our collection, so keep an eye out for fresh, unique designs.
10. How can I contact customer service?
You can reach us by email at admin@fantaseadesigns.com. Our team is available Monday through Friday and aims to respond to all inquiries within 24 hours.
If you have any other questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing Fantasea Designs—your destination for all things ocean-inspired!